Simple and fair refund terms.
This Refund Policy explains when refunds may apply, how cancellations work, and how to contact RankPost support.
Last updated
June 5, 2026
These pages are written for product clarity and customer support.
14-day window
Refunds may be requested within 14 days of initial purchase.
Cancel anytime
Your plan remains active until the billing period ends.
Support review
Send details to support so we can review the request.
Refund Eligibility
You may request a refund within 14 days of the initial subscription purchase when the product does not meet expectations, unresolved technical issues prevent normal use, or a billing mistake occurred.
- 14-day refund window
- Billing error review
- Technical issue review
When Refunds Do Not Apply
Refunds generally do not apply after 14 days, for unused subscription time, for change-of-mind requests outside the window, or for issues caused by incorrect setup or third-party platforms.
Subscription Cancellation
You may cancel your subscription at any time. After cancellation, your plan remains active until the end of the current billing period.
Refund Processing
Approved refunds are usually processed within 5 to 10 business days, depending on the payment provider and bank processing timelines.
Billing Standard
RankPost follows a practical digital-product refund standard designed to give customers confidence while protecting the platform from misuse.
How to Request a Refund
To request a refund, email support@rankpost.net with your account email, payment receipt, and a short explanation of the issue.